Reference

Know What You Agree To Before You Start

These Terms and Conditions govern every account on 53jili — from how you fund your wallet using GCash, Maya, or InstaPay, to how withdrawals are processed and what happens if a dispute arises.

Account eligibility termsGCash, Maya, InstaPay payment rulesWithdrawal and verification conditionsAccount suspension policyJurisdiction-dependent access

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TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms is unclear or if you believe an error has been applied to your account, our support team can walk you through the relevant section. You can reach us through live chat directly inside your account dashboard, by email for formal disputes, or through our social messaging channel for quicker queries. All formal account-related concerns — including disputes about payments processed via GCash, Maya, or InstaPay — should be submitted in writing so we can respond with a documented resolution.

Live Chat Access live chat from inside your account dashboard. Available for account questions, payment queries, and terms clarifications during support hours.

Email Support Submit formal disputes or written concerns by email. We aim to respond with a documented resolution, especially for GCash, Maya, or InstaPay payment issues.

Social Messaging Use our social messaging channel for general terms questions. Not for formal disputes — those require email so we can maintain a written record.

What These Terms Actually Cover

53jili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

By opening an account on 53jili, you accept these Terms in full. They apply to every action you take — logging in, depositing funds via GCash or Maya, placing a bet, requesting a withdrawal to your InstaPay-linked account, or contacting support. We reserve the right to

1
update these Terms at any time; the version published on this page is the one in effect. If a change affects your account materially, we will notify you through your registered contact. You are responsible for reading updates when they are posted. These Terms do not
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override applicable Philippine law. Where a conflict exists, local law takes precedence and access remains available only where permitted. Account holders in Bacolod and elsewhere in the Philippines are subject to the same Terms. Any funds deposited or held in your account wallet are subject to
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the verification steps described in the withdrawal section. Bonuses, where active, are subject to separate promotion-specific conditions posted alongside each offer. These Terms apply to casino games, live tables, and sports betting markets available on the platform.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Account Security and Policy Handling

Your account data and wallet activity are held under the security practices described here. We do not share your account details, GCash or Maya wallet references, or InstaPay transaction records with third parties except where required by law or to process your payment. You can request a summary of your account activity by contacting support through the live chat or email channel. Account changes — including linked wallet updates — require identity verification before they take effect.

Data Handling

Your personal details and payment references — including GCash and Maya wallet data — are stored securely and used only for account operation and legal compliance.

Account Security

Every login triggers an OTP verification step to your registered mobile number. Wallet-linking changes require a secondary identity check before we process them.

Retention Policy

We retain account and transaction records for the period required under applicable Philippine regulations. Closed accounts keep their transaction history on file for that same period.

Requesting Changes

To update your registered wallet, email address, or contact number, submit a request via email or live chat with supporting identity documents. Changes take effect after verification.

Questions About These Terms, Answered

Below are the questions we hear most often about how these Terms apply to your account. If your concern is not covered here, contact our support team directly through live chat or email.

These Terms apply to every registered account on 53jili. Access depends on local law and is available only where permitted for eligible players in the Philippines.

We can update these Terms at any time. If a change materially affects your account, we will notify you via your registered contact. The current version on this page is always the one in effect.

Yes. All deposits and withdrawals processed through GCash, Maya, or InstaPay fall under these Terms, including verification requirements and the conditions for reversals or disputes.

Submit your concern in writing via email or live chat. For payment disputes involving GCash, Maya, or InstaPay, include the transaction reference so we can investigate and respond with a documented resolution.

We will notify you through your registered contact explaining the reason. You may appeal by contacting support. Funds in your account wallet are handled according to the suspension conditions in these Terms.

Each active promotion carries its own addendum posted alongside the offer on the platform. Those addenda form part of these Terms and are read together with them.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPusoy Scoring Rules InfoPrivacy Policy AccountRegister

Know What You Agree To Before You Start

Reach Us About These Terms

Account Security and Policy Handling

Data Handling

Account Security

Retention Policy

Requesting Changes

Questions About These Terms, Answered

01 Who do these Terms apply to?

02 Can 53jili change these Terms without telling me?

03 Do the Terms cover my GCash and Maya transactions?

04 How do I raise a dispute about a payment or account decision?

05 What happens if my account is suspended?

06 Where can I find the Terms that apply to a specific promotion?

Terms & Conditions

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